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How to delete/archive inactive systems in Data Deposit Box Backup

Updated

This guide explains how to delete/archive inactive systems in your Data Deposit Box Backup through My Data Portal.

A system becomes inactive after a determined period of time. This can be configured in the Device Settings. By default, a system will become inactive after 5 days.

Below are the steps required to Delete/Archive an inactive system. Note: The system must have a status of inactive. 

If you delete the device all of the data stored within that device will be removed from the cloud storage.

If you archive a device the data will remain in the cloud but you will no longer receive notifications about device inactivity.

  1. Log in to the My Data Portal using your Data Deposit Box Backup credentials.


  2. On the dashboard, scroll down to the Device List.

  3. Click Manage next to the system you wish to Delete or Archive. (NOTE: System must be Inactive)

  4. At the top right of the screen, you will see the buttons Archive Device and Delete Device.

Archive Device: This will allow you to change the status of this system to archived. This will stop the inactive alerts for this system, as it will flag the system as archived, because it is not backing up new data. If the system starts backing up again it will change from archived to active automatically.



Click Yes to Archive the Device

Delete Device: Selecting this option will allow you to delete the system from the cloud removing any of the data associated with it from your account.

1. You will need to enter the password for your account first and Click Submit.

2. Next you will confirm you want to delete the device.