Skip to the content
Data Deposit Box Knowledge Base
Menu
Menu
How can we help?
Search
Billing
How to add a new account?
How to update your payment information
How to update your paypal for commissions
How to view your invoices
Managing additional users
Show all articles ( 1 )
Collapse Articles
General
Dashboard Overview
Forgot your Password
How can you monitor specific files/folders?
How to change your account information
How to change your email preferences and backup report settings
How to change your password
How to manage your security settings
How to set up departments on your account.
How to update your personal information
My Data Portal Overview
Show all articles ( 6 )
Collapse Articles
Sales
How to install Data Deposit Box Backup’s Continuous Client for Windows
Introduction Guide to the Continuous Backups and My Data Portal
Use My Data Portal to Backup Your Data
Support
Data Deposit Box Backup: Device settings overview
How can I Schedule my Data Deposit Box Backup
How to backup files by tags
How to Backup QuickBooks Files
How to delete files and folders from the Cloud with Data Deposit Box Backup
How to delete/archive inactive systems in Data Deposit Box Backup
How to Do SQL Backups Using the Continuous Client
How to Install Continuous Client for Mac
How to manually start up your backups
How to restore your data with Data Deposit Box Backup
How to see backup activity and errors in your Data Deposit Box Backup
How to select files/folders to backup in your Data Deposit Box Backup
How to Share Data in My Data Portal
How to Troubleshoot Inactive Systems
How to Use Cleanup Mode in My Data Portal
How to use Cloud Drive Backups.
How to use the device list page
Linux Debian Installation
Linux Debian Uninstall
Linux RPM Installation
Linux RPM Uninstall
Managing Customers Backup
Run the Continuous Client as a Service (for PC)
Troubleshoot Inactive Systems in Mac
Troubleshoot Inactive Systems in Windows
Troubleshooting: Access Denied
Troubleshooting: File Name Too Long
Troubleshooting: File Reading Error (3)
Troubleshooting: Sharing Violation
What do the alert notifications mean?
Show all articles ( 26 )
Collapse Articles
Reseller
How to manage your customers from the Reseller Dashboard
Reseller Report Outstanding Payment
Partner Education
Overview
Partner program overview
Product tour
Types of partners
Support overview
Getting started
Partner dashboard tour
Organize accounts & users
Adding & removing accounts & users
Partner email marketing engine
How to add devices
Show all articles ( 1 )
Collapse Articles
Managing backup
How to remove a device
Scheduling backups
Monitoring backups
Sharing folders & files
Throttling
Pausing and resuming backups
Show all articles ( 2 )
Collapse Articles
Data Deposit Box Knowledge BaseData Deposit Box Knowledge Base