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How to manage your customers from the Reseller Dashboard

Updated

This article explains how to manage your customers from the reseller dashboard in the My Data Portal. Follow these steps:

  1. Log in to the My Data Portal using your Data Deposit Box Backup credentials.
  1. When you log in you will be on the Reseller Dashboard



PID Signup Link – This link can be sent to new customers you wish to sign up under your reseller account

Add Customer – Click this to manually add a customer. Follow prompts to setup the account depending on your setup.


Manage Customers
Click the to modify the following settings:

Edit Account – This will allow you to Edit a customers account information
Account Settings

Edit Users – From here you can edit existing users and add additional users to an account.
User Settings

Edit Department – Here you can modify departs for a customer’s account
Department