Support overview

Our primary method of support is self service online. Our support portal provides answers to FAQ’s, instructions on product use (complete with pictures) and covers all the information you require to properly manage your backups, your customers, your account, and billing.

You can view all this information at https://support.datadepositbox.com

And if you can’t find the answer you’re looking for, we also offer 8×5 live support.

You can contact live support at 1-866-430-2406 ext 1 weekdays between 9am-5pm EST, email [email protected], or connect with us via live chat.