Security

Users can secure their account using 2 factor authentication
Using the 2 factor authentication feature requires users to enter their 2 factor code when logging in, deleting data and resetting passwords.

To enable 2 factor authentication:
Login to your mydata portal.
Select the settings link on the left side menu
Then slide the active SMS 2 step verification button to the right to enable.

Account administrators can also enforce and require Two factor authentication for all users by following the same procedure.

Using the Authenticated browsers page you can monitor what browsers you choose to remember your sign in and have the ability to revoke access to browser you have selected to remember password for.

To reset a password for a customer
Log into your mydata portal
Go to Customers on the left hand side menu and select the account with the user you wish to send a password reset too
Next select User list on the left side menu
Select the user you wish to send the password reset too
On the user screen click reset password

Once this is done the customer will be sent a password reset email to reset the password.