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Billing
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General
- Dashboard Overview
- Forgot your Password
- How can you monitor specific files/folders?
- How to change your account information
- How to change your email preferences and backup report settings
- How to change your password
- How to manage your security settings
- How to set up departments on your account.
- How to update your personal information
- My Data Portal Overview
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Sales
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Support
- Data Deposit Box Backup: Device settings overview
- How can I Schedule my Data Deposit Box Backup
- How to backup files by tags
- How to Backup QuickBooks Files
- How to delete files and folders from the Cloud with Data Deposit Box Backup
- How to delete/archive inactive systems in Data Deposit Box Backup
- How to Do SQL Backups Using the Continuous Client
- How to Install Continuous Client for Mac
- How to manually start up your backups
- How to restore your data with Data Deposit Box Backup
- How to see backup activity and errors in your Data Deposit Box Backup
- How to select files/folders to backup in your Data Deposit Box Backup
- How to Share Data in My Data Portal
- How to Troubleshoot Inactive Systems
- How to Use Cleanup Mode in My Data Portal
- How to use Cloud Drive Backups.
- How to use the device list page
- Linux Debian Installation
- Linux Debian Uninstall
- Linux RPM Installation
- Linux RPM Uninstall
- Managing Customers Backup
- Run the Continuous Client as a Service (for PC)
- Troubleshoot Inactive Systems in Mac
- Troubleshoot Inactive Systems in Windows
- Troubleshooting: Access Denied
- Troubleshooting: File Name Too Long
- Troubleshooting: File Reading Error (3)
- Troubleshooting: Sharing Violation
- What do the alert notifications mean?
- Show all articles ( 13 ) Collapse Articles
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Reseller
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Partner Education
To add a device, you need to download and install our agent on the device.
To do this, use the device you’d like to add to login to your mydataportal via a web browser.
Once logged in, select download software from the main navigation menu on the left.
This will take you to a page with various clients listed that are available to download.
Select the backup client for the Operating System on the device you’re adding and using, and download the installer, by clicking the download now button.
In this demonstration we review how to install our agent on a Windows device.
Once your download is complete run the installer.
Go through each of the steps of the install wizard and click finish at the end.
Once completed, you’ll be prompted to enter a username and password.
Once a username and password have been setup, you’ll then be directed to your mydataportal, where you can select your device and configure your backup settings.
