How can we help?
-
Billing
-
General
- Dashboard Overview
- Forgot your Password
- How can you monitor specific files/folders?
- How to change your account information
- How to change your email preferences and backup report settings
- How to change your password
- How to manage your security settings
- How to set up departments on your account.
- How to update your personal information
- My Data Portal Overview
-
Sales
-
Support
- Data Deposit Box Backup: Device settings overview
- How can I Schedule my Data Deposit Box Backup
- How to backup files by tags
- How to Backup QuickBooks Files
- How to delete files and folders from the Cloud with Data Deposit Box Backup
- How to delete/archive inactive systems in Data Deposit Box Backup
- How to Do SQL Backups Using the Continuous Client
- How to Install Continuous Client for Mac
- How to manually start up your backups
- How to restore your data with Data Deposit Box Backup
- How to see backup activity and errors in your Data Deposit Box Backup
- How to select files/folders to backup in your Data Deposit Box Backup
- How to Share Data in My Data Portal
- How to Troubleshoot Inactive Systems
- How to Use Cleanup Mode in My Data Portal
- How to use Cloud Drive Backups.
- How to use the device list page
- Linux Debian Installation
- Linux Debian Uninstall
- Linux RPM Installation
- Linux RPM Uninstall
- Managing Customers Backup
- Run the Continuous Client as a Service (for PC)
- Troubleshoot Inactive Systems in Mac
- Troubleshoot Inactive Systems in Windows
- Troubleshooting: Access Denied
- Troubleshooting: File Name Too Long
- Troubleshooting: File Reading Error (3)
- Troubleshooting: Sharing Violation
- What do the alert notifications mean?
- Show all articles ( 13 ) Collapse Articles
-
Reseller
-
Partner Education
There are two main views on the dashboard; a system dashboard view and customer dashboard view.
The systems dashboard is the first view you’re presented with when you log into your account. The system view allows you to monitor and manage the systems of all your customers in a single view. You are also provided with a general overview of storage usage by account and by user, and alerts and notifications across all your customer accounts.
The customer dashboard provides an overview of all your customer accounts. Here you can review and manage your customers – primarily adding and removing accounts. The customer dashboard also provides quick data points related to customer, storage and commission growth.
